Refund Policy

Introduction

At Master Solvers Digital Store, we strive to ensure that our customers are satisfied with their purchases. However, due to the nature of digital products, we have specific policies regarding refunds. Please read this Refund Policy carefully before making a purchase.

Digital Products

Non-Refundable Products

Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges for any digital products once the purchase is complete. This includes:
– eBooks
– Online Courses
– Digital Assets
– Templates

Once you have gained access to our digital products, we cannot offer a refund. We recommend that you carefully review the product description and any available samples before making a purchase. Refund is only initiated in exceptional cases, and it is reflected in the bank account within 5-7 days.

Exceptional Circumstances

 Technical Issues

If you experience technical issues that prevent you from accessing or using the digital product, please contact our customer support team within 7 days of purchase. We will make every effort to resolve the issue, including providing a replacement file or alternative solution.

Incorrect Product

If you receive a product that is not as described or the wrong product entirely, please contact our customer support team within 7 days of purchase. We will investigate the issue and, if verified, provide the correct product or a refund.

Contact Us

If you have any questions or concerns about your purchase, please contact our customer support team at: info@mastersolvers.com

Please include your order number and a detailed description of the issue in your message. Our team will respond to your inquiry as soon as possible and work with you to find a satisfactory solution.

Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be posted on this page, and the date at the top will be updated accordingly. We encourage you to review this policy periodically to stay informed about our refund practices.

Final Note

Thank you for shopping at Master Solvers Digital Store. We appreciate your business and are committed to providing you with high-quality digital products and exceptional customer service.

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